Before you write in
To help us sort things out quickly, please include:
📱 Your device model (e.g. iPhone 14 Pro or iPad Air)
🍏 Your iOS version (Settings → General → About → Software Version)
🗂️ The puzzle category (animals, antiques, buildings, flowers, food, Germany, inspiring locations, jewelry, rooms, Royal Britain, scenery, seasons, Upstate New York, vehicles, or My Photos)
🎚️ The difficulty level (number of pieces)
📝 What happened: what you expected, and what you saw instead
Common questions
Is PuzzleBuddy free?
Yes. PuzzleBuddy is completely free — no ads, no subscriptions, and no in-app purchases. There's no account to create and nothing to track. Open the app and start solving.
Does PuzzleBuddy collect my data?
No. PuzzleBuddy collects no personal data. There are no accounts, no analytics, no ads, and no tracking. Your saved puzzles and best times are stored only on your device. See the full Privacy Policy.
Does it need an account or the internet?
Neither. There's no sign-up and no login, and PuzzleBuddy is built to be played fully offline. It doesn't transmit your gameplay anywhere.
How do I save and resume a puzzle?
PuzzleBuddy keeps your puzzle in progress automatically. Leave the app whenever you like and come back to pick up right where you left off. Your best completion times are remembered too.
I'm stuck on a piece. What can I do?
Two cozy helpers: open the Image Guide to glance at the finished picture, or tap Puzzle Buddy Assist for a gentle nudge toward where a piece belongs.
My puzzle didn't save, or the app isn't behaving.
First, make sure PuzzleBuddy is up to date in the App Store and try fully closing and reopening the app. If it still happens, contact us with your device model, iOS version, the puzzle category and difficulty, and what happened. That helps us track it down fast.
I have a privacy question.
Read the PuzzleBuddy Privacy Policy for what's stored, what isn't, and how it's handled. For anything specific, email support@adrondak.com.